Effective Workplace Investigations

How to meet your obligations when investigating alleged illegal or inappropriate conduct in your workplace

Investigating allegations of wrongdoing or misconduct in the workplace requires skill, good judgement and a thorough understanding of a fair and effective process.

And as you can imagine, there are all sorts of different reasons you may need to conduct an investigation.

Sexual harassment, bullying, discrimination, breaches of policy, absenteeism, invasions of privacy, vilification…the range of potentially destructive situations in any workplace is endless.

But the truth is most workplaces don’t have a procedure in place that outlines how investigations should be properly undertaken.

And when complaints are handled poorly, or the investigative process has been procedurally unfair, things can quickly spiral out of your control and into the courts.

As an employer, manager or HR professional it has become increasingly important to investigate allegations of misconduct thoroughly before they engulf your business and cost you time, money and your reputation.

Effective Workplace Investigations is an essential guide for anyone who is likely to take responsibility for investigating workplace conflicts or complaints.

Written by expert workplace investigators, in clear and practical plain English, this 292-page eBook looks at each step a workplace should follow to respond appropriately when the need for an investigation arises.

It explains in detail:

  • How to judge when an investigation is required;
  • How to plan and scope the investigation appropriately;
  • How to collect and analyse evidence;
  • How to make findings of fact in a procedurally fair way;
  • How to assess any proven conduct against your policies and procedures; and
  • How to consider whether your organisation should take any further steps to improve working relationships or to manage risks.

Effective Workplace Investigations walks you, step-by-step, through every part of your investigation – from preparing your case and establishing the facts to making a final judgement. The e-book contains 20 comprehensive yet practical chapters ranging from how to plan an investigation to what you should do when it’s complete.

You’ll discover:

  • 11 key factors for ensuring your investigation process is procedurally fair
  • 5 steps you must take when advising participants about confidentiality
  • A clear and practical flowchart explaining how to respond to an allegation
  • What to do if an external regulator has been informed about an allegation
  • Key factors to understanding the rights and obligations of participants
  • 10 tips for dealing with a reluctant complainant
  • A practical 10-step guide to writing an investigation plan
  • How to communicate effectively with participants throughout an investigation
  • How to structure your interviews and conduct your line of questioning
  • What steps you should take immediately following an investigation
  • And heaps more…

Order your copy now!


When your purchase Effective Workplace Investigations you’ll also receive the handy report, How to maintain your wellbeing while conducting a workplace investigation.

This valuable 22–page guide, written by Effective Workplace Investigations co-author Rose Bryant-Smith is an important read.

It outlines the types of pressure you may encounter during an investigation and provides 7 key tips to help you effectively carry out your role by:

  • looking after your wellbeing during the process; and
  • using techniques to help you to remain effective under pressure.

It also walks you through the challenges of responding to an emotional participant and how you should deal with high-conflict personalities.

And it comes absolutely FREE with your purchase of Effective Workplace Investigations.